Technological Innovation and The Performance of National Identity Management Commission In Nigeria

The National Identity Management Commission (NIMC) in Nigeria has undergone significant operational and performance modifications due to technological advancements. An investigation has been conducted to analyze the influence of technological advancements on the performance of the National Identity Management Commission in Nigeria. The study's objectives focused on evaluating the impact of implementation on the Commission's performance and determining the influence of value creation on its performance. A survey research approach was employed, with a sample of 576 NIMC employees in Nigeria selected from six states representing distinct geo-political zones: Kogi, Lagos, Adamawa, Kano, Enugu, and Rivers. Data collection from participants was facilitated through a questionnaire as the primary data collection method. The analytical methods utilized in the study included descriptive and multiple regression analyses to evaluate the formulated hypotheses. The research findings indicate that effective implementation and value creation have significantly enhanced the NIMC's performance, leading to increased citizen satisfaction, improved service delivery, and overall national development enhancement. The study's conclusion emphasizes that the integration of advanced technologies has notably improved data collection, management, and security, resulting in a more dependable and effective national identity system. Innovations such as biometric verification, digital platforms, and mobile registration units have amplified accessibility, reduced fraud, and improved service provision. It is advisable for the NIMC to consistently invest in cutting-edge technologies, such as artificial intelligence, machine learning, and blockchain, in order to enhance the accuracy, security, and efficiency of identity management processes. Keyword: Technology, Innovation, Implementation, Value Creation, National, Identity, Management, Commission, Nigeria